Rogue Diallers

Internet phone dialler fraud - make sure that you are protected

ntl would like to warn all customers about the risks of unintentionally downloading rogue dialler software onto your computer. This is software that can store itself on your hard drive without your permission or knowledge and can cause your computer to dial a premium rate number to connect you to the Internet for as much as £1.50 per minute, resulting in large phone bills for which you are liable. These programmes run in the background and are largely undetectable to other applications.

This problem mainly affects dial-up Internet customers, but can also affect broadband customers if you do not physically unplug the phone line from the back of your computer.

For further information on this issue and how to deal with any complaints, click here